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School News Notifier

Frequently Asked Questions:

What is SNN?
School News Notifier (SNN) is an opt-in  news service where parents, staff and community members can sign up to receive e-mail notices and/or text messages on their cell phones. It is recommended that you sign up for both e-mail and text messages since the text notices will only be issued for weather-related school closings, delays and other time-sensitive issues. The e-mail alerts are for school programs and district news. Subscribers can choose to receive any or all of the notices, and they can unsubscribe at any time. Your e-mail address will be kept confidential.

Getting started

About SNN

About your profile

Text message alerts


Getting started

How do I sign up?
Go to the SNN home page and create a profile. You will be asked to fill in your name, e-mail address and select a password. You will also be asked for your cell phone number and cellular carrier so that you can receive school closing text messages. Once you create your profile, you will be asked to select which news notices you would like to receive. Once you choose your news notices and click subscribe, you will be all set!

How do I login?
Go to the SNN home page, enter your e-mail address and password in the appropriate fields and press the Login button.

 


About SNN

What notifications do you offer?
Currently, we offer the following notifications:

Text Message News:

  • Receive notification of weather-related school closings and delays on your cell phone.

E-mail Notifications:

  • School closings and delays: Find out via e-mail if schools will be closed, delayed or dismissed early due to inclement weather.
     
  • District News: Sign up for this news notice to receive information about upcoming Board of Education meetings, the school budget, construction updates, sex offender notifications and other news that affects the whole district.
     
  • Duanesburg High School News: Find out about news, events and activities specific to Duanesburg Middle & High School.
     

  • Duanesburg Elementary School News: Find out about news, events and activities specific to the Elementary school.
     

  • Sports News: Find out about athletic news and information.


Why are text messages limited to school closing alerts?
The SNN text messaging service is designed to improve student safety by providing parents and other subscribers with time-sensitive notices about school closings and delays. Since most cellular carriers and many cell phone models limit the size of text messages, the notices are no longer than 100 characters in length. Most of the messages about school events and programs contain detailed information that would not fit the size constraints of the text messages.

Can I sign up for SNN if I don't want to receive text messages or don't have a cell phone?
Yes. You can sign up for the e-mail notifications, which are issued for weather-related school closings and delays as well as district and school news.

How often will I receive notifications?
The number of notices you receive will depend on your subscription profile. The amount of e-mail notifications vary from building to building. Text notices are issued only in the event of a school closing or delay. 

Can my group (team, class, etc.) send out a news notice?
The system can be very useful for sending out reminders for PTSO meetings or information on cancelled activities. If you are interested in sending out a news notice to those who have signed up to receive districtwide news, please contact Tara Mitchell at tmitchell@duanesburg.org.

Why does my e-mail program think your notifications are junk mail?
Some e-mail programs or providers are very aggressive about identifying spam or junk mail. Our SNN return e-mail is a valid e-mail address called webadmin@duanesburg.org. However, it is possible that your e-mail program might put messages from this address into your spam folder. To help eliminate this possibility, please add webadmin@duanesburg.org to your e-mail "whitelist" or list of trusted senders.

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About your profile

How do I change what notifications I am subscribed to?
After you log in, your profile page will appear. Click the checkbox next to each notification you'd like to receive and then click "Update." If you leave a box blank, you will automatically be removed from that list.

How do I unsubscribe to ALL notifications?
If you decide that you don't want to receive ANY updates from Duanesburg's SNN system, it is easy to unsubscribe. When you visit the SNN home page, there is an "unsubscribe" link on the right hand navigational rail. Click on it, fill in the form and you're done!

If I originally sign up for e-mail notices and then decide to receive text notices, do I need to create a new profile?
If you are already a SNN subscriber, you can add the text messaging option to your existing profile at any time. You will simply need to add your cell phone number and cellular carrier to your profile, and then click "Update."

Can I delete or change my cell phone number without deleting my entire profile?
Yes. The system is designed so that you can add or delete information from your profile at any time. If you no longer wish to receive text notices on your cell phone, simply delete the cell phone number and carrier from your profile page, and then click 'Update.' Unless you make other changes to your personal profile, you will continue to receive SNN e-mail messages from each of the notification groups checked in your profile.

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Text message notices

Why are you asking for my cell phone number and cellular carrier?
The Duanesburg Central School District School News Notifier (SNN) now provides users with the option to receive school closing text notices on their cell phones in addition to e-mail notifications. If you wish to receive school closing text notices, you need to provide your cell phone number and the name of your cellular carrier to initiate the service. If you do not want to receive text notices, simply leave the cell phone field blank and proceed to sign-up for email notices.

How do I sign up for text messages if my carrier isn't listed on the SNN sign-up page?
If your cellular carrier is not listed on the SNN sign-up page, please e-mail the name of your carrier to the district Webmaster at tmitchell@duanesburg.org.

What will it cost me to receive text notices on my cell phone?
The cost will depend entirely on your cell phone plan. Depending on your wireless carrier provider and the plan you have, you may be charged a small fee to receive SNN text messages. If your plan offers unlimited text messaging, there would be no additional charge. Your cellular provider can clarify the terms of your plan.

Am I going to start getting junk mail messages on my cell phone?
No, as a subscriber to the SNN text message service you will only receive school closing notices from the Duanesburg Central School District. The e-mail address and/or cell phone number included in your SNN user profile are maintained on a secure database. The school district does not provide any information about SNN subscribers to any third parties for any purpose.

 

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